Occasionally, banks may reject a check due to formatting, endorsement issues, or outdated information. Our team will gladly look into it for you.
Please email [email protected] and include the following details so we can review and resolve the issue quickly:
Full name on your Slips account
Email address on the account
Phone number on the account
Amount of the payout check
Date the payout was requested
Description of what happened at the bank (e.g., rejected, unable to cash, incorrect details, needs reissue)
We’ll review your case and work with you to get it resolved as soon as possible.