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My Check Can’t Be Cashed — What Now?

What to do if your payout check is rejected or can't be deposited.

Written by Help

If you're having trouble cashing a payout check, please contact us so we can take a closer look.

Email [email protected] with your:

  • Full name

  • Account email

  • Phone number

  • Payout amount

  • Date requested

  • Details about what happened when you tried to cash the check

Screenshots or photos of any error or message you received may also be helpful when relevant.

If a check is cancelled and the funds are returned to your Slips balance, you can submit a new payout request.

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