If you haven't received an expected promo bonus, first review the terms of the promotion to make sure all eligibility requirements were met.
Promo codes may have specific requirements, expiration dates, or redemption limits depending on the promotion.
If you believe you qualified but the bonus hasn't appeared, please email [email protected] with your:
Full name
Account email
Phone number
Promo code or description of the promotion
Screenshots are also helpful when relevant.
We'll review the information provided and assist further.