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Why Didn’t I Receive My Promo Code Bonus?

A breakdown of why your bonus may not have been applied.

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Written by Help
Updated over 6 months ago

If your promo code bonus didn’t appear, here are a few possible reasons:

  • The promo code has expired or reached its usage limit

  • It was already used on your account (only one use per user)

  • Your account wasn’t fully set up or didn’t meet the required conditions

If you believe everything was done correctly, feel free to email us at [email protected] and we’ll be happy to take a look.

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