Promotions and referral offers may have specific eligibility requirements that must be completed before a bonus is issued.
If you're expecting a promo or referral bonus, review the terms of the applicable offer and make sure all requirements were completed.
If you believe you've qualified but haven't received your bonus, please email [email protected] with your:
Full name
Account email
Phone number
Promo code or description of the offer
For referral offers, please also include any relevant referral details.
Screenshots are helpful when relevant.
We'll review the information provided and assist further.