If your bonus didn’t show up, here are a few things to double-check:
For promo codes:
The code may have expired or reached its usage limit
It may have already been used on your account
Your account may not meet the eligibility criteria (like deposit or setup completion)
For referral bonuses:
Your referred friend must have used your code during sign-up
They must complete account setup
They must meet requirements (like a first deposit or wager)
If everything checks out and you still haven’t received your bonus, email us at [email protected] with your referral details and we’ll take a look.