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What Should I Do If I Didn’t Receive My Verification Code?

Having trouble logging in? Here's what to check.

Written by Help

If you didn't receive your verification code during sign-up or login:

  1. Double-check that your phone number or account information was entered correctly.

  2. Make sure your device has an active internet or cellular connection.

  3. Wait a few minutes before requesting another code.

  4. Try requesting a new verification code.

If you still don't receive the code, or you no longer have access to the phone number associated with your account, please email [email protected] for assistance.

If you need to change the phone number on your account, include your:

  • Full name

  • Account email

  • Current/old phone number

  • New phone number

  • Date of birth

  • Last 4 digits of the card on file

  • Approximate account creation date

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